Help

Delivery Options and Costs

Christmas Delivery Times

• Orders placed on Friday 22nd December or over the festive period, deliveries will commence on Wednesday 3rd January 2024. 
• Last order date for delivery before the festive period is Thursday 21st December before 5pm but ordering earlier is highly recommended!
• Please note our customer service team will not be available between 22nd December and 2nd January. 
• Please use our online Help and FAQ sections for more information. Our Customer Service team will respond to any queries raised through our online query system during this break in the new year.

Next business day delivery

Please be advised that UK courier networks are currently experiencing constraints due to a shortage of drivers. In some cases, this may cause delays in delivery and some deliveries might take an extra day to arrive. At present, 95% of our orders are delivered within 1 working day from purchase to UK addresses. Due to these circumstances, we cannot currently guarantee next-day delivery.

Delivery times are Monday to Friday, 9 am – 6 pm.

3-5 business day delivery

Products available for delivery within 3-5 business days of your order are usually furniture, large technology items, safes and some business machines.

To find out the expected delivery of a product or if a product is out of stock and unavailable for delivery, please check the product page before you place your order.  You can also view this information in the Shopping Basket after you have added products to your order.

How much does delivery cost?

• There is free UK delivery on orders over £50 (ex VAT).
• A Standard Delivery Charge of £5.95 is added to orders under £50 (ex VAT)

Do you deliver outside the UK?

We currently deliver to the UK mainland and Northern Ireland.  Unfortunately, we are unable to deliver to the Scottish Islands, the Isle of Man or the Channel Islands.

Do you send parcels to PO Box addresses?

Unfortunately, we are unable to deliver to PO Box addresses.  All deliveries require a signature to ensure that the order arrives safely and is received by the correct customer.

Is furniture available for next-day delivery?

We cannot deliver furniture as part of our next business day delivery service. These products are delivered using specialised couriers who will contact you the day before delivery with an expected delivery time.

If I order several items, will they be delivered simultaneously?

The delivery time of your order depends on the type of products you have ordered and their expected delivery time.

If all of your products are available for next day delivery, they should be delivered at the same time.

If your products are a mixture of next day delivery and 3-5 business days, they will be sent to you on different delivery days depending on product availability.   Product availability can be checked in the product description before adding an item to your basket.