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What do our Customers say about us?

We are very proud of our ISO accreditation and, as part of our ongoing commitment to offering our Customers the best service we can, we regularly ask for feedback on all aspect of our service offering.

Detailed below are some of the most recent comments we have received:

  • ‘Always good quality. Prices Great!’ – March 2009
  • ‘Very happy with service & quality. Our account manager is first class.’ - April 2009
  • ‘I have received an excellent service from you. Your staff are always very helpful and have dealt with all my enquiries quickly and efficiently. Both drivers and staff on site are very friendly and always willing to help.’ - June 2009
  • ‘Always a pleasure, from the point of ordering to the delivery. Excellent and friendly service by all.’ - December 2009
  • ‘We always receive a friendly, prompt and swift service. The delivery driver is always the same person which I find adds a personal touch and is always very polite and presented well.’ - July 2009
  • ‘We have been perfectly happy with the service we receive from Crane. I’m sure that our orders are nothing in comparison to others, what with being a small office, but the service we receive is excellent.’ - July 2009
  • 'Crane are a great company to work with. The delivery man brings the paper up the stairs for me which is a massive help!’ - August 2009
  • ‘Can’t think of anything off the top of my head. Have always been incredibly impressed with every member of staff that I have spoken to who works for Crane. They always find me exactly the product I am looking for, even if I give a vague description of what I am after! Product price and quality is fantastic and it’s very very rare that something is not in stock. Faultless service throughout!’ - August 2009
  • ‘I feel a valued customer and the staff are very friendly and customer-oriented. This is one of the reasons that I am loyal to Crane.’ - August 2009
  • ‘I am very happy using Crane as our stationery supplier. The deliveries are always correct and on time. The office staff are very helpful, sometimes I am not sure exactly what product I need but there is always someone there to help. On the whole Crane is the best service we have used by far and we will continue to use them in the future.’  - October 2009
  • ‘We’ve always received great customer service from Crane – our stationery is always delivered on time and the service is always friendly and helpful.’ - October 2009
  • ‘We have always been very happy with the service we get from Crane. Our account manager is really great – always very helpful and friendly.’ - October 2009
  • ‘It is very rare to find a company that is so reliable and prompt with their customer service. You deliver the items when you say you will.’ - November 2009
  • ‘We love Crane. Nothing is too much trouble, next day delivery, and on occasions, same day is particularly important to us. The delivery staff are always very polite. We are constantly hassled by sales calls from other suppliers but they receive the standard response – “We are very happy with our stationers and are not looking to change.” – Keep up the good work!’ - December 2009
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